At The Worldwide Suppliers, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it and request a refund or exchange. Please read our policy below:

Returns

Eligibility: You can return items within 7 days of receipt.

Condition: Items must be returned in their original condition and packaging. Used or damaged items may not be eligible for a refund.

Process:

Contact our customer service team at martingetaway7@gmail.com

 to initiate a return.

Provide your order number and reason for the return.

Follow the instructions provided by our team for returning the item.

Refunds

Approval: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Processing Time: Approved refunds will be processed within 7-10 business days.

Method: Refunds will be issued to the original payment method. If you paid by credit card, the refund will be credited to your card.

Shipping Costs

Returns: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Original Shipping Charges: Original shipping charges are non-refundable.

Exchanges

Eligibility: If you would like to exchange an item, please follow the same process as returns.

Condition: Items must be in their original condition and packaging.

Replacement: We will send the replacement item once we receive and inspect the returned item.

Defective or Incorrect Items

Reporting: If you receive a defective or incorrect item, please contact our customer service team immediately at martingetaway7@gmail.com.

Resolution: We will provide a prepaid shipping label and replace the item or issue a full refund.

Contact Us

If you have any questions or need assistance with your return or refund, please contact us at martingetaway7@gmail.com.